OJSTOHelp Center

OJSTO HELP CENTER

Every step, made clear.

Choose your seller or courier guide and find the answer you need.

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Help that fits your work

From creating your account to following a shipment and its payment.

I am a seller

Create shipments, follow deliveries and understand collection and your wallet.

Seller guides ↗

I am a courier

Verify your account, choose jobs, deliver shipments and manage wallet credit.

Courier guides ↗

Account & security

38 guides

Account & security

5
Recover your password with an email codePassword recovery uses the email registered to your account and a code sent to it; your old password is never emailed.Protect your account and shipment informationAccount security starts with a private password, verifying who you deal with and sharing shipment data only when necessary.Edit seller profile and company logoEdit your name, company name and contact information in Edit profile; your account role stays fixed.Upload identity images and track account approvalCourier activation needs a portrait and both sides of the identity card, followed by Ojsto review.Deactivate your courier accountDeactivate my account disables access without erasing records. Financial and shipment obligations must be cleared first.

Need help with your account?

Sign in, open Help Center and send a request with the shipment or transaction ID. Never share your password or verification code.

Seller sign-in ↗Couriers: contact support from Help Center in the app.