OJSTOHelp Center

STEP-BY-STEP GUIDE

Set courier pickup hours

Working hours tell the courier when you are available to hand over shipments.

Step 1 — Open working hours

Choose Edit working hours from Menu.

Step 2 — Days and times

Enable suitable days and set opening/closing times for each day. The initial default is 9 AM to 10 PM every day.

Step 3 — Save and check

Save changes and make sure someone can actually hand over shipments during these hours.

Before you confirm

These are pickup availability hours, not a guaranteed recipient delivery time.

If availability changes, update the hours and contact the assigned courier rather than leaving a closed pickup place.

Security and protecting your information

Never share your password or verification code, even with someone claiming to represent Ojsto. Contact support through your account and provide only the information needed for the issue.

Common question

Are pickup hours the recipient delivery appointment? No. They describe when the courier can collect from your place.

You may also need

Add pickup places for the courierPickup places are where a courier collects shipments from you, not the recipient delivery addresses.Preferred delivery areas and shipment filtersPreferred areas concern recipient destinations only and help control visible jobs and new-job notifications.

Need help with your account?

Sign in, open Help Center and send a request with the shipment or transaction ID. Never share your password or verification code.

Seller sign-in ↗Couriers: contact support from Help Center in the app.