STEP-BY-STEP GUIDE

Add a payout account and choose a default

A payout account receives your withdrawals. You can save multiple destinations and choose a default.

Step 1 — Open Payout accounts

Choose Add transfer account from Menu.

Step 2 — Choose a method

Enter the required mobile-wallet, Instapay or bank details. Check the name and identifiers carefully.

Step 3 — Choose a default

Save it and mark it default if you want it selected first for withdrawals.

Step 4 — Before withdrawing

Check the actual account selected on the request even when a default is saved.

Before you confirm

Your payout accounts differ from Ojsto receiving accounts used for top-ups.

Changing saved details after requesting a withdrawal does not automatically redirect the earlier request. Contact support about mistakes before transfer.

Security and protecting your information

Never share your password or verification code, even with someone claiming to represent Ojsto. Contact support through your account and provide only the information needed for the issue.

Common question

Should I top up by sending to my own payout account? No. Top-ups use Ojsto details in Add credit; your payout account is for withdrawals.

Need help with your account?

Sign in, open Help Center and send a request with the shipment or transaction ID. Never share your password or verification code.

Seller sign-in ↗Couriers: contact support from Help Center in the app.