Top up courier credit and attach transfer evidence

Step 1 — Check the destination

Open My wallet → Add credit. Choose an enabled Vodafone Cash, Instapay or bank method and read the displayed beneficiary and identifier.

Step 2 — Transfer carefully

Make the actual transfer to the correct destination and amount. Ojsto cannot recover money you sent to the wrong person/account.

Step 3 — Attach evidence

Enter the amount and attach a clear image of that payment, not an unrelated image.

Step 4 — Submit for review

The request appears in transfer history. Uploading an image does not credit the wallet; staff first match and approve actual incoming funds.

Before you confirm

A disabled receiving method keeps submission unavailable with an explanation. Refresh receiving details for the latest data.

If the response drops, check request history before creating another request. Never submit the same payment twice for duplicate credit.

Security and protecting your information

Never share your password or verification code, even with someone claiming to represent Ojsto. Contact support through your account and provide only the information needed for the issue.

Common question

Does uploading a receipt credit me instantly? No. Actual incoming funds must be matched and approved; the image alone does not credit the wallet.